In FanEmpire you sell inside the chat. A chatter sends a Dropp payment link or a paid Vault set from the composer, and the chat shows an hourglass while the link is unpaid, then the amount once the fan pays. Each sale is credited to the chatter who made the link, and owners see every payment and who it’s credited to in the Sales report.
Step by step
Sell, wait, get paid, get credited
These five parts follow the film’s chapters, in the order a sale happens. Each one jumps to its moment in the video.
Connect Dropp once, open Sell in the fan’s chat, and the checkout link lands in your message.
Source (Owner or Admin, once)SettingsPayment sourcesAdd sourceEnter a Display name and your Dropp API token. Sell stays greyed out until a Dropp source is added.
Each ModelDropp setupChoose the Dropp creator who receives the money and a Dropp file from that creator’s library. Each Telegram account has to be attached to a Model. If a Model isn’t set up yet, creating a link fails with “Bind this model to a Dropp creator on Payment sources.”
Open SellSellIn the composer, next to Vault. On a phone, tap the $ button in the Send spot while the message field is empty.
AmountAny amountFixed amountCustomFixed amount chips are $10, $20, $50 and $100. Type a Custom amount up to $1,000 and click Generate. Any amount lets the fan choose and shows only when your Dropp key allows open amounts.
Pick a set in the Vault, set a price and send a blurred preview that unlocks on payment.
PickVaultNext to Sell. Pick up to 10 photos or videos.
SendPPVSet the price, then click the PPV button. It shows your price, for example PPV · $50. Dropp sends the fan a blurred preview first and the original after they pay.
MarksThe next time you open the Vault in that chat, those items read Sent as PPV with Waiting, then Paid once the fan pays.
The paid toast lands in the chat, the Vault shows Paid, and your Shift panel shows what is credited to you.
In the chatA Paid notice shows the amount, and the hourglass disappears.
Client profileChat headerClient profilePaymentsIn a private chat with the fan, click the chat header. Payments lists every payment from this fan.
Your creditShiftEach sale is credited to the chatter who made the link or sent the PPV. Open Shift in the rail to see your credited total for the Shift, Today or this Month.
Sales lists every payment with who it is credited to, and a wrong credit is reassigned with a reason.
OpenCRMSalesEvery payment in the period is listed by day, with Credited to, the Model and the amount.
Gross or NetGrossNetGross is the full amount the fan paid, and Net is what your agency keeps after fees.
Fix a creditAssign toReasonAssignFilter by Model or Member, click the payment, choose Assign to, add a Reason and click Assign. From then on the row is marked Manual.
Roles
Who can do this
These are the defaults, and custom roles can change them.
Connect Dropp and set up Models
Owner and Admin. Members can’t open Payment sources.
Send payment links and PPVs
Anyone on the team who can open the fan’s chat, with no extra permission.
See your own credited sales
Members, in the Shift panel.
Open Sales and reassign credit
Owner and Admin. Other roles don’t get Sales in the menu, and the page shows “Not available for this role”.
Tips
Good to know
Since the link lands in your message instead of going out on its own, you can add a line before you press Send.
If you switch chats while a link is being created, it still goes to the chat that asked for it. You’ll see “Pay link saved to the draft of the chat you left.”
You’ll find the same menu in the + Attach list too, under Payment link.
Check the Vault marks before you offer a set again. Sent as PPV with Paid means this fan already has it.
A PPV can’t be scheduled, and it only goes to a private chat with a fan.
With Buyer selected under Fee, the fan covers the Dropp fee. With Split they cover half of it. Either way, Gross comes out higher than the link price.
FAQ
Questions about payment links
Who gets credited for a sale?
The chatter who created the payment link or sent the PPV. FanEmpire records the credit when the link is created or the PPV is sent, so it doesn’t depend on who opens the chat later. An Owner or Admin can reassign a payment in Sales, with a reason.
How do I know the fan paid?
The hourglass in the chat goes away and a “Paid” notice shows the amount. Paid Vault items switch to “Paid”, and the payment is listed under Payments in the fan’s Client profile.
What’s the difference between Gross and Net?
Gross is the full amount the fan paid, including any Dropp fee the fan covered. Net is what your agency keeps after fees. You can switch between the two in the Sales report, where Net is the default view.
Can chatters see the Sales report?
Not by default. Sales needs money access, which Owner and Admin have out of the box. Chatters see their own credited total in the Shift panel, for the shift, today or this month.