Mass DM sends one message to the fans in one or more Telegram folders, from the model’s own account. You see who it will reach and the limits before you send, and you can stop a run or take it back. The same workspace also schedules a single chat message, a channel post from the Vault, and a Story from the Vault.
Step by step
How to send and schedule
Five parts, following the film’s chapters. Each one jumps to its moment in the film.
Open Mass DM from the pencil, pick folders and an exclude list, keep fans who replied lately, and write the message.
OpenPencil (New chat)Mass DMNew mass DMIn the chat list header of the model’s chats. Past runs are listed here.
AudienceAudience lists (folders)Exclude list (folder)A fan in two lists gets the message once. Pick the folder to leave out, such as Excluded. Recipients shows who will actually get it, with anyone left out by your exclude list already taken off the count.
Advanced audienceWhen they last repliedSkip chats with recent activityAudience limitOptional. Keep only fans who replied in the Last N days or Between two dates. For recent activity, set a window in hours and press Update. Under Audience limit, Load at most N chats from each selected list for very large folders. Leave it empty to load every chat.
MessageAdd a variationPick from vault · Upload imageWrite the text. Each recipient gets one version. Attach a photo from the Vault or upload one.
Set a send time and automatic take-back, then check the pace, batch and daily limits before you send.
WhenDelivery settingsSend atSend once · RepeatLeave Send at empty to send now, or pick a date and time. Repeat runs every N hours.
Take backTake it back automaticallyDelete the message if it’s still unread, a set time after it is read, or if there is no reply.
ReviewReview and sendSend to N peopleThe confirm dialog shows the account, list, recipients, speed and limits. A large send also asks you to turn on I understand the risk to this account.
Schedule one chat message from the arrow next to Send, and a channel post of up to ten Vault items.
Chat messageSchedule send+5m … +60m · Pick date & time…Schedule messageType your message, then open the arrow next to Send.
WaitingClock iconScheduled messagesSend now or delete a message that is waiting.
Channel postVaultPublish atSchedule publicationIn the model’s channel composer. Select up to 10 photos or videos (they post in the order you pick them), trim a video if needed, add one caption. The post waits in the channel’s Scheduled messages.
Pick a Story from the Vault, schedule it, and track it in Scheduled Stories.
CreatePencilNew storyPick from vaultIn the chat list header. Choose Privacy and Duration.
ScheduleSchedule StoryStory dateStory timeConfirm Story schedule
TrackAvatar menuScheduled StoriesA Story counts as published only once Telegram accepts it.
Roles
Who can do this
Mass DM doesn’t need a feature switch. Each job below needs a permission, and you can see them all in Settings → Team → Roles.
Mass DM: any role with Create and send campaigns. Take-back also needs Manage sent Telegram messages. Owner, Admin and the default Member (chatter) role have both.
Stopping or cancelling someone else’s run: the person who started it, or a role with Moderate other operators’ campaigns.
Scheduled chat messages and channel posts: Schedule Telegram posts. Owner and Admin have it. A Member doesn’t by default, so give it to a custom role if a chatter should schedule. Channel posts also need the Vault switched on for the account.
Stories: Manage Vault stories plus Access every Telegram chat on an account. Owner and Admin by default.
The workspace-wide send log in Settings → Mass DM: Owner and Admin.
Tips
Before you press send
Mass DM paces itself: one message every 20 to 40 seconds, up to 80 fans per batch and 150 Mass DMs per account in 24 hours. If a list is bigger than one batch, only the first 80 go out, and you send the rest as a new batch later. These limits are conservative. Telegram publishes no safe number, and staying under them doesn’t guarantee Telegram won’t limit the account.
A fan is skipped automatically if they wrote in the last hour or a chatter wrote to them by hand in that hour, so a mass message doesn’t land in the middle of a live conversation. It shows as Skipped · in conversation.
To keep one fan out of every Mass DM, open their chat info and turn on Exclude from mass DM. This adds them to the Excluded folder.
Uploaded photos can’t repeat, so for a repeating Mass DM attach the photo from the Vault.
Automatic take-back never deletes a message a fan has replied to. A manual Take back deletes it for everyone, including fans who replied.
Telegram schedules chat messages up to 367 days ahead.
Owners and admins see every account’s runs in Settings → Mass DM.
FAQ
Questions managers ask
Who can send a Mass DM?
Anyone whose role includes Create and send campaigns. Owner, Admin and the default Member (chatter) role have it. Scheduling chat messages and channel posts needs Schedule Telegram posts. Owner and Admin have it, and you can give it to a custom role. Stories need Manage Vault stories with access to every chat on the account.
Will the fan see a message I take back?
No. Take back deletes the message from the fan’s chat as well as yours, usually in under a minute. Stopping a take-back halfway doesn’t bring back messages that were already deleted.
Does a scheduled Mass DM re-check the list?
Yes. A scheduled or repeating run works out its recipients again when it sends. Fans who joined the folder since then are included, and the skip rules are checked again.
What happens if Telegram limits the account?
The run pauses with a message that says why (a rate-limit wait or the daily limit, for example) and what to do next. Some pauses continue on Resume. After a spam limit the account sends more slowly for a while.